KVKK Disclosure Statement

Identity of the Data Controller

Pursuant to the Law on the Protection of Personal Data ("KVKK") no. 6698, your personal data may be processed by ANEXA INTERNATIONAL COMMERCE SOLUTIONS DIŞ TİCARET LİMİTED ŞİRKETİ ("Lenvol") as the data controller within the scope described below.

Contact Information

  • Company Name: ANEXA INTERNATIONAL COMMERCE SOLUTIONS DIŞ TİCARET LİMİTED ŞİRKETİ
  • Address: Maslak Mah. Taşyoncası Sk. Maslak 1453 T4 Blok No:1 U İç Kapı No:B187 Sarıyer/İstanbul
  • Email: info@lenvol.com.tr
  • Phone: +90 533 501 32 79
  • MERSİS No: 0069158740100001
  • Trade Registry No: 1082201
  • Tax Office/No: Maslak V.D. / 0691587401

Purpose of Processing Personal Data

Your personal data is processed for the following purposes:

  • To complete your product and service purchases, and to manage order and delivery processes,
  • To fulfill our contractual and legal obligations,
  • To manage customer relations, and evaluate requests and complaints,
  • For marketing and promotional activities with your explicit consent,
  • To carry out information security processes and respond to legal requests,
  • To plan and execute our activities within the scope of legislation.

Categories of Personal Data Processed

  • Identity information (name, surname, Turkish ID number - when requested for invoicing)
  • Contact information (email, phone, address)
  • Customer transaction information (order history, payment information)
  • Marketing information (habits, preferences, cookie data)
  • Transaction security information (IP address, browser, device information)

Transfer of Personal Data

Your personal data may be transferred to the following parties to fulfill legal obligations, maintain contractual relationships, and provide the product/service:

  • Cargo and logistics companies
  • Payment institutions and banks
  • Authorized public institutions and organizations
  • Authorities to whom we are legally obliged to provide information
  • Suppliers from whom we receive services (e-commerce infrastructure, email, analytics)

Method of Collecting Personal Data and Legal Basis

Your personal data is collected automatically or partially automatically through our website, mobile application, call center, email, and social media channels. The legal basis for processing is KVKK Article 5/2(c) for the establishment and performance of a contract, Article 5/2(ç) for legal obligation, Article 5/2(f) for legitimate interests, and explicit consent.

Rights of the Data Subject (KVKK Article 11)

Regarding your personal data, you have the right to:

  • Learn whether it is processed,
  • Request information if it has been processed,
  • Learn the purpose of processing and whether it is used in accordance with its purpose,
  • Know the third parties to whom it has been transferred domestically/abroad,
  • Request correction if it is incomplete or incorrectly processed,
  • Request its deletion or destruction within the scope of KVKK and relevant legislation,
  • Request that correction, deletion, or destruction operations be notified to third parties to whom it has been transferred,
  • Object to the emergence of an unfavorable result for you through exclusive analysis by automated systems,
  • Request compensation for damages if you suffer damage due to unlawful processing.

You can exercise your rights.

Application Method

You can submit your applications regarding the rights listed above to info@lenvol.com.tr or in writing to the company address provided above. Your applications will be concluded within 30 days at the latest.

Last updated: 2026